Number of items: 0 0,- Kč

FAQ

How long does delivery take?
 
STANDARD DELIVERY FOR ITEMS IN STOCKS
Business Days: 2-4
 
STANDART DELIVERY FOR ITEMS IN STOCKS IN USA
Business Days: 12-14

How can I track my order?

To check the delivery status of your order, check the shipping confirmation you received through email. For each package that is shipped to you, you will receive a shipping confirmation that includes a link to track the shipment.
This way you always know where your shipment is and how long it will take to get it to you.

 

How can I check whether I have placed my order correctly?

If you would like to check whether your order has been placed correctly, you can see this in the order confirmation sent by us per email.
Your orders are also listed in your customer account and can be found under »orders«.
In case you have any further questions concerning your order, feel free to reach out to our customer service at any time via email info@usaboutique.cz, we will be happy to help you out.

Which countries do you deliver to?

 

How can I return my order?

Make sure to place the item with its original packaging in the package and shipp it to USABoutique, Veverkova 1344, Hradec Kralove, 50002, Czech Republic.
In case you are having technical issues, or you need any further help with the process, feel free to contact our customer service at info@usaboutique.cz or + 420 733 735 798.
After the returned items have been checked, the total amount will be reimbursed to you through the same payment method that you used for the purchase.
Make sure to return the items to us in the condition in which you received them. Damaged items cannot be returned.

How long does it usually take for the reimbursement to take place?

As soon as the return package has arrived and has been examined by us, we'll initiate the reimbursement process within 14 days via the respective payment method.

Is a direct replacement of the returned item possible?

Yes, If you would like to exchange the item for different size, please contact us at info@usaboutique.cz and we will be more then happy to help you with the exchange.

Do I have to pay for a return?

YES

How will I be reimbursed?

You will be refunded through the same payment method you chose for the purchase.
 
 
What if my items are damaged or defective?
 
If your item arrived damaged or defective, we are truly sorry to hear and ask that you get in touch with us as soon as possible.
 

 

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